Friday 6 May 2016

Management vs. Leadership - BusinessDictionary.com

Management vs. Leadership - BusinessDictionary.com

Management and leadership skills are often regarded as one and the same
to many businesses. While the two inherently share many similar
characteristics, they differ in that not all managers are leaders, but
all leaders are managers. They are complementary qualities inexorably
linked to each other, and any attempt to extricate one from the other is
impossible. Whereas the manager exists to plan, organize and
coordinate, a leader serves to inspire and motivate. Militarily
speaking, a manager is the battlefield general while the leader is the
commander-in-chief.

Thursday 5 May 2016

Should a Small Business Practice Total Quality Management? - BusinessDictionary.com

Should a Small Business Practice Total Quality Management? - BusinessDictionary.com - Total Quality Management is the dedicated effort to providing a
continuously-increasing level of quality in an effort to retain the
attention (and repeat business) of your customers. Widely practiced
throughout the world, large corporations are continuously examining
their products and services through the practice of TQM to optimize
their competitiveness, paying particular attention to their core
customer base. So why can’t small businesses do the same?

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